Chettle Lodge Booking Policies
Check In: 4pm
Check Out: 11am
Please leave the house tidy and have done all the washing up. We will strip the beds, hoover and clean but need everything to be roughly how you found it.
Early check-in/late check-out can potentially be accommodated for an additional £75/hour depending on our other bookings so do please ask. The additional fee covers utilities & staffing costs associated with a tighter turnaround time.
Deposit - to secure your booking please pay a deposit of 50% via bank transfer - we will provide you with the details. The remaining balance is due 1 month before.
Generally there is a 2 night minimum stay. This may increase during peak and Christmas periods.
Some wood will be provided for the fires (Chettle Lodge only) but you can purchase more from the village shop if required.
Dog friendly - Chettle Lodge is dog friendly but we request that dogs don't stay on the beds. Please bring a dog bed with you. Please use dog poo bags when out walking in the countryside and please check the gardens for rogue poos before you leave.
Chettle Lodge has a few neighbours nearby and is very much part of a vibrant village. Please be respectful by keeping outdoor noise to a minimum after 10pm on weekdays and midnight on weekends.
We are on a septic tank so please don't flush anything down the loos other than loo roll. Bins are provided in all bathrooms.
Please don't stick anything to the walls as it rips the paint off.
You are welcome to smoke outside but please use the ashtrays and empty them before you leave.
Chettle Lodge
Overnight booking rates are based on a maximum of 17 people staying. This is 14 in double occupancy rooms (can be all king size or some of the kings split into singles) and 3 in room 5 (double + single).
Up to 4 extra temporary beds can be hired at a charge of £30 per bed if you want to sleep more. They will fit into rooms 1, 2, 3 and 8.
The main gardens & hot tub are available for your sole use. The pear walk garden is shared and may be used by guests staying at Stable Loft.
Bins: Please be advised that we reserve the right to impose an additional charge of £100+vat if waste is not sorted into appropriate bins. This charge is due to the fact that we'll have to arrange another collection, as well as hire more staff to sort through all your rubbish (and it's a pretty gross job)
Stable Loft
Overnight booking rates are based on a maximum of 4 people staying. Room 1 can be a king bed or twins. Room 2 is a king bed. There is a shared bathroom with a bath and shower.
Depending on the bookings in Chettle Lodge, we may be able to offer a temp bed for use in the lounge for £30/stay.
The shared pear walk garden is available for Stable Loft guests. The main gardens & hot tub are available for Chettle Lodge guests only. If no guests are staying at Chettle Lodge, Stable Loft guests are welcome to hire the hot tub and use the main gardens.
​
Please remove all muddy shoes and wipe muddy paws downstairs in the boot room before going upstairs.
Cancellation:
100% full refund for cancellations up to 90 days before check-in.
If booked fewer than 90 days before check-in, full refund for cancellations made within 48 hours of booking.
50% refund from 90-30 days before check-in.
25% refund for any cancellations 30-14 days before check-in.
0% refund if cancelled 14 days before check-in.
IF we are able to rebook the dates you have cancelled we will be honest and provide you with a total of 75% of your money back. 25% will be held back to cover pre-booking costs such as admin and staffing.